Privacy Policy

Last updated: 19 September 2025

1. Who we are

Tarinapala / Giuliana Sartor (Tmi)
Business ID: 3564367-1
Address: Pinninkatu 13 B 23, 33100 Tampere, Finland
Email: hello@tarinapala.com

2. What information we collect

When you visit our site or place an order, we may collect:

Personal details: name, email address, phone number, billing/shipping address.
Order information: items purchased, payment method, transaction details.
Technical information: IP address, browser type, device type, pages visited.
Optional information: if you contact us, subscribe to a newsletter, or leave a review.

3. How we use your information

We use your information to:

Process and deliver your orders.
Manage payments and refunds (via Paytrail and other providers).
Ship your products (via Posti or other couriers).
Communicate with you about your order, returns, or support requests.
Improve our website and customer experience.
Comply with legal obligations (accounting, taxation, consumer protection).

4. Payments

We use Paytrail Oyj as our payment service provider. When paying, your payment data is processed directly by Paytrail and other selected payment providers (such as banks or credit card companies). Tarinapala does not store sensitive payment information like card numbers.

5. Shipping

Orders are shipped mainly with Posti (Finnish postal service). To fulfill delivery, your name, address, phone number, and email may be shared with the shipping provider.

6. Legal basis for processing

We process your personal data based on:

Contract: to fulfill your order and provide services.
Legal obligation: to meet accounting, taxation, and consumer protection requirements.
Consent: for email marketing or optional cookies (if you choose to opt-in).
Legitimate interests: to improve services, prevent fraud, and ensure security.

7. How long we keep your data

Order information: stored for up to 6 years (accounting and taxation obligations).
Contact/communication data: kept as long as necessary to respond.
Marketing data: until you withdraw consent.

8. Sharing your data

We only share your data with:

Payment processors (Paytrail, banks, card companies).
Shipping providers (Posti or chosen courier).
Service providers (hosting, email, website tools).

We do not sell or rent your personal data to third parties.

9. Cookies

We use cookies to improve your browsing experience. Necessary cookies are always enabled. Optional cookies (statistics, marketing) require your consent, managed through our cookie banner (powered by Complianz).

10. Your rights under GDPR

You have the right to:

Access your data.
Correct your data.
Request deletion of your data.
Restrict or object to processing.
Withdraw consent (for marketing/cookies).
Data portability (receive a copy of your data).

To exercise your rights, contact us at hello@tarinapala.com.

11. Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.